The Human Equation's
Last Updated: 02/26/2013
The Human Equation is committed to protecting your privacy and implementing technology that gives you a safe online experience.
Because this website, www.thehumanequation.com, wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and has agreed to notify you of:
- what personally identifiable information or third party personally identifiable information is collected through the web site;
- the organization collecting the information;
- how the information is used;
- with whom the information may be shared;
- what choices are available to you regarding collection, use and distribution of the information;
- the security procedures that are in place to protect the loss, misuse or alteration of information under www.thehumanequation.com control; and
7. how you can access, correct, and update your information.
If you have questions or concerns regarding this policy, please contact us at:
Phone: (954) 382-4350
Fax: (954) 382-2810
Address: 900 South Pine Island Road, Suite 300, Plantation, FL 33324
If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with the Website to resolve your concerns.
Information Collection and Use
The Human Equation collects personal information from our users at several different points on our website. This includes, but is not limited to, first name, last name, email address, mailing address, phone, billing information (for purchases). Student performance data is gathered for the InSite Learning Management System (ex: course tracking data, login activity) in order to verify completion of courses and award education credits. Learning Management System information is available for viewing to selected managers of the companies which the users belong to. Otherwise, the Human Equation is the sole owner of the information collected on this site. The Human Equation does not sell, share or rent information to others in ways different from what is disclosed in this policy.
Name and email address are requested in our feedback form on the Contact Us page. This information is used only for the purpose of replying to comments and requests for information and is not made available to any outside party.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For session cookies once the user closes his/her browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time.
For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, he/she may still use our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
We use IP addresses to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Disclosure When Required By Law
We may disclose personally identifiable information when required by law.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
If The Human Equation is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
If a user wishes to subscribe to our newsletter, we ask for contact information, such as name and email address.
Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.
We take every precaution to protect our users' information.
When you submit sensitive information via the Website (such as credit card number), your information is protected with the best encryption software in the industry - Secure Socket Layer (SSL).
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. Our site and all customer data reside on our secure in-house server, behind our firewall. We use VeriSign as our Certification Authority (CA). Our customer database is backed up regularly, and access to personal account information is limited to only those employees who need the information to perform a specific job. Employees must use password-protected screen-savers when leaving their work area, which further protects customer information from unauthorized access.
All employees are kept up-to-date on our security and privacy practices. During orientation, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information remains secure and protected at all times. If you have any questions about the security at our Website, you can send an email to .
We send all new newsletter subscribers a confirmation email. Established subscribers will periodically receive information on products, services, special deals and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our Choice/Opt-out section below.
Site and Service Updates
We also send users site and service announcement updates. Users are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with users to provide requested services, and in regards to issues relating to his/her account via email or phone.
Correction/Updating/Deleting Personal Information
If a user's personally identifiable information changes (such as email address), or if a user no longer desires our service, we will endeavor to correct, update or remove that user's personal data provided to us once we receive notification of the needed update. Personal information that needs to be updated within the Learning Management System can be done by the user by editing the content found within the user's logged in User Preferences page, found under Administration in the main menu. Personal information that needs to be updated within our email marketing service provider, in order to continue to receive newsletters should a user's email address change, and any other needed updates, can be done by contacting Customer Service or calling us at 1-800-521-9667.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Users/Subscribers who no longer wish to receive periodic communications, newsletters, or promotional materials from us may unsubcribe from our mailing lists. To do so, the user must scroll to the bottom of the communication, for instance, the email newsletter, where the user will find the option to manage preferences, opt-out using TrueRemove, or sign up for future emails. To unsubscribe, the user must click the opt-out using TrueRemove link within that communication.
Notification of Changes