Provided by: The Human Equation

Disciplining/Terminating
Learn to reduce your risks when
disciplining/terminating employees
store.thehumanequation.com/discipli
 
Get FCRA Online Training
Learn about Background Screening +
FCRA. Only $29.95, 2.0 HRCI credits
store.thehumanequation.com/sexual
 
Learn How COBRA Works
Convenient online course about the
extended health insurance laws.
store.thehumanequation.com/COBRA




Reducing the Hard Cost of Turnover

By: Anita Setnor Byer

Workplace Investigations
Learn to conduct investigations w/ an
online course. Get 2.0 HRCI credits
store.thehumanequation.com/WI

Prevent Sexual Harassment
Managers' guide to sexual harassment
in the workplace. 2.0 HRCI credits.
store.thehumanequation.com/sexual

Take a Wage & Hour Course
Learn FLSA laws to determine your
employees wages. 2.0 HRCI credits.
store.thehumanequation.com/FLSA

Employee turnover significantly affects the financial performance of an organization. Good hiring practices can minimize the hard cost of employee turnover and increase employee satisfaction throughout an enterprise.

So how much does turnover affect your company's bottom line? Let's look at a comprehensive cost-of-turnover formula to answer this question.

This formula is intended to calculate the "hard" costs of turnover. This includes the time involved in recruitment, selection, and training of new personnel as well as the costs associated with advertising expenses and manpower. It does not take into account such indirect costs as employee morale, the time for new employees to equal their predecessor's level of competency, or the lost productivity associated with employees assisting in the transition period. While these are all valid issues when considering turnover, they are difficult to equate with a clear and uniform monetary value.

The financial and non-financial outcomes of reducing employee turnover are significant. By reviewing various aspects of your organization and taking appropriate action, including effective interviewing and hiring practices, orientation and training programs, you have the ability to reduce your organization's employee turnover. While this process requires dedication, it will save time, effort and money in the long run.

The following worksheet is designed to assist you in estimating the annual cost for the loss of one employee and to demonstrate the benefits of effective human resources and risk management programs.

Separation Processing
Exit Interview Hours ___  x  Wage of Interviewer $ ___ = $ ____
  Hours ___  x  Wage of Exiting Employee $ ___ = $ ____
Severance Package
(if the employee is terminated)
(varies by company) = $ ____
Administrative functions related to the Exiting Employee Hours ___  x  Wage of Administrative Support $ ___ = $ ____
Unemployment Compensation
(if applicable)
Varies by State = $ ____
  Total Cost of Separation Processing = $ ____

Vacancy
Orientation of Temporary Help Hours ___  x  Wage of Orienter $ ___ = $ ____
  Hours ___  x  Wage of Temp $ ___ = $ ____
Coworker burdens (overtime, added shifts, etc) Hours ___  x  Wage of Coworker $ ___ = $ ____
  Total Cost of Vacancy $ ____

Replacement Hiring
Development of Advertisement Hours ___  x  Wage of Developer $ ___ = $ ____
Cost of the Advertisement # of Ads for this position ___  x  Cost of 1 Ad $ ___ = $ ____
Headhunter 15%1  x  New Hire's Annual Salary $ ___ = $ ____
Screening Applicants Hours ___  x  Wage of Screener $ ___ = $ ____
Interviewing Applicants Hours ___  x  Wage of Interviewer $ ___ = $ ____
Hiring Decision Meeting Hours ___  x  Average Wage of Participants $ ___  x  # of Participants ___ = $ ____
Background Check Hours ___  x  Wage of Reference Checker $ ___ = $ ____
  # of Applicants for the position ___  x  Cost of Background Check2 $ ___ = $ ____
Testing
(Aptitude, Drug, Personality)
Hours ___  x  Wage of Tester $ ___ = $ ____
  # of Applicants for the position ___   x  Cost of a Test $ ___ = $ ____
  Total Cost of Replacement Hiring $ ____

Training New Hire
Administrative functions related to the New Employee Hours ___  x  Wage of Administrative Support $ ___ = $ ____
Orientation Hours ___  x  Wage of Orienter $ ___ = $ ____
  Hours ___  x  Wage of New Employee $ ___ = $ ____
On-the-Job Training Hours ___  x  Wage of New Employee $ ___ = $ ____
  Hours ___  x  Wage of Trainer $ ___ = $ ____
  Hours ___  x  Wage of Employees covering for New Employee $ ___  x  # of Employees covering ___ = $ ____
Information Literature (manuals, brochures, policies, etc.) # of Manuals ___  x  Cost of 1 Manual $ ___ = $ ____
  Total Cost of Training New Hire $ ____

Total Cost of Turning Over One Employee:
  Total Costs of Separation Processing + Vacancy + Replacement Hiring + Training New Hire $ ____

Total Cost of Turnover to Your Business:
  # of Exiting Employees per year  x  Total Cost of Turning Over One Employee $ ____

1 15% is an average percentage charged by headhunters
2 The average cost of a background check into an applicant's criminal, education, employment and driving history is $45.








© 2005 The Human Equation. All rights reserved. No reproduction, display or sale is permitted without the express written consent of the copyright owner.

The Human Equation's newsletters and publications are intended as an information source for the clients and friends of the firm. Their content should not be construed as legal advice, and readers should not act upon the information in these publications without professional guidance. Please note that newsletters and publications that are archived by The Human Equation or HRTutor.com are not updated after initial publication and may not contain the most current information available.