Employee turnover significantly affects the financial performance of an organization. Good hiring practices can minimize the hard cost of employee turnover and increase employee satisfaction throughout an enterprise.
So how much does turnover affect your company's bottom line? Let's look at a comprehensive cost-of-turnover formula to answer this question.
This formula is intended to calculate the "hard" costs of turnover. This includes the time involved in recruitment, selection, and training of new personnel as well as the costs associated with advertising expenses and manpower. It does not take into account such indirect costs as employee morale, the time for new employees to equal their predecessor's level of competency, or the lost productivity associated with employees assisting in the transition period. While these are all valid issues when considering turnover, they are difficult to equate with a clear and uniform monetary value.
The financial and non-financial outcomes of reducing employee turnover are significant. By reviewing various aspects of your organization and taking appropriate action, including effective interviewing and hiring practices, orientation and training programs, you have the ability to reduce your organization's employee turnover. While this process requires dedication, it will save time, effort and money in the long run.
The following worksheet is designed to assist you in estimating the annual cost for the loss of one employee and to demonstrate the benefits of effective human resources and risk management programs.
|
Separation Processing
|
| Exit Interview
|
Hours ___ x Wage of Interviewer $ ___
|
= $ ____
|
|
|
Hours ___ x Wage of Exiting Employee $ ___
|
= $ ____
|
Severance Package
(if the employee is terminated)
|
(varies by company)
|
= $ ____
|
| Administrative functions related to the Exiting Employee
|
Hours ___ x Wage of Administrative Support $ ___
|
= $ ____
|
Unemployment Compensation
(if applicable)
|
Varies by State
|
= $ ____
|
|
|
Total Cost of Separation Processing
|
= $ ____
|
Vacancy
|
| Orientation of Temporary Help
|
Hours ___ x Wage of Orienter $ ___
|
= $ ____
|
|
|
Hours ___ x Wage of Temp $ ___
|
= $ ____
|
| Coworker burdens (overtime, added shifts, etc)
|
Hours ___ x Wage of Coworker $ ___
|
= $ ____
|
|
|
Total Cost of Vacancy
|
= $ ____
|
Replacement Hiring
|
| Development of Advertisement
|
Hours ___ x Wage of Developer $ ___
|
= $ ____
|
| Cost of the Advertisement
|
# of Ads for this position ___ x Cost of 1 Ad $ ___
|
= $ ____
|
| Headhunter
|
15%1 x New Hire's Annual Salary $ ___
|
= $ ____
|
| Screening Applicants
|
Hours ___ x Wage of Screener $ ___
|
= $ ____
|
| Interviewing Applicants
|
Hours ___ x Wage of Interviewer $ ___
|
= $ ____
|
| Hiring Decision Meeting
|
Hours ___ x Average Wage of Participants $ ___ x # of Participants ___
|
= $ ____
|
| Background Check
|
Hours ___ x Wage of Reference Checker $ ___
|
= $ ____
|
|
|
# of Applicants for the position ___ x Cost of Background Check2 $ ___
|
= $ ____
|
Testing
(Aptitude, Drug, Personality)
|
Hours ___ x Wage of Tester $ ___
|
= $ ____
|
|
|
# of Applicants for the position ___ x Cost of a Test $ ___
|
= $ ____
|
|
|
Total Cost of Replacement Hiring
|
= $ ____
|
Training New Hire
|
| Administrative functions related to the New Employee
|
Hours ___ x Wage of Administrative Support $ ___
|
= $ ____
|
| Orientation
|
Hours ___ x Wage of Orienter $ ___
|
= $ ____
|
|
|
Hours ___ x Wage of New Employee $ ___
|
= $ ____
|
| On-the-Job Training
|
Hours ___ x Wage of New Employee $ ___
|
= $ ____
|
|
|
Hours ___ x Wage of Trainer $ ___
|
= $ ____
|
|
|
Hours ___ x Wage of Employees covering for New Employee $ ___ x # of Employees covering ___
|
= $ ____
|
| Information Literature (manuals, brochures, policies, etc.)
|
# of Manuals ___ x Cost of 1 Manual $ ___
|
= $ ____
|
|
|
Total Cost of Training New Hire
|
= $ ____
|
Total Cost of Turning Over One Employee:
|
|
|
Total Costs of Separation Processing + Vacancy + Replacement Hiring + Training New Hire
|
= $ ____
|
Total Cost of Turnover to Your Business:
|
|
|
# of Exiting Employees per year x Total Cost of Turning Over One Employee
|
= $ ____
|